Family and teen counselling

When the house has gone quiet, or stopped being quiet altogether

Counselling for families under strain and for teenagers who have stopped talking. Work with the whole system, not just the person carrying the symptom.

The work

The person with the symptom is not always the person with the problem

Families usually arrive with one identified patient. The teenager who will not get out of bed. The one who is angry. The one whose school has rung again. And often that young person is genuinely having a hard time and genuinely needs support.

But families are systems, and a system under strain tends to put the pressure through its weakest joint. Fixing the joint without looking at the load is temporary at best. So while I will absolutely work with your teenager, I will also want to understand what is happening around them.

That is not an accusation, and it is not about finding a parent to blame. Almost every parent I meet is doing their best with an unfamiliar situation and very little sleep.

Working with teenagers

Teenagers can usually tell within about ten minutes whether an adult is genuinely interested or is running a script on behalf of their parents. If they decide it is the second one, you will get politeness and nothing else, and everybody will waste their money.

So I am straight with them about what I am there for. I tell them what is confidential and what is not, honestly, at the start. Within the limits of safety, what they say to me stays with them, and I will not be feeding a weekly report back to the kitchen. Parents sometimes find that uncomfortable, and it is the thing that makes the work possible.

  • Anxiety, including school refusal and the anxiety hiding underneath the refusal
  • Low mood, withdrawal and losing interest in things that used to matter
  • Anger that has become the only available setting
  • Family conflict, and conflict that has hardened into permanent stalemate
  • Separation and divorce, and being asked to carry messages between two people
  • Bullying, friendships and the specific exhaustion of being visible online at all times
  • Early substance use, handled without theatrics

Working with parents

Sometimes the most useful sessions have no teenager in them at all. If your child will not come, that is common, and there is still a great deal to work with. How you respond to the door slamming genuinely changes what happens next, and that is workable even when your child has no interest in changing anything.

A teenager going quiet is almost never a verdict on you. It is usually a strategy, and strategies can be worked with.

A note on younger children. I work with teenagers and with families as a whole. I do not offer individual therapy for young children. If that is what you need, tell me on the call and I will point you toward services that do it well.

Family session

$230
70 minutes

Individual sessions with a teenager are $190 for 50 minutes. Many families do a mix of both, and we work out the pattern together.

Or call 021 0232 4389

Where

In person in Takapuna, or online anywhere in New Zealand. Same fee either way.

No lock in, no minimum number of sessions, and no charge for the first call.

How it works

Starting as a family

A parent usually makes the first call. It helps if the young person knows the call is happening rather than finding out on the way to the appointment.

1

A free 10 minute call

You tell me roughly what is going on. I tell you honestly whether I am the right person. No cost, and no obligation to book.

2

A first session

We take our time working out the shape of the problem and what you want to be different. You do not have to have it all worked out beforehand.

3

Ongoing work

Usually weekly at first, moving to fortnightly as things settle. You decide how long you come for, and you can stop at any time.

If you need help right now

Counselling appointments are not an emergency service. If you are in danger, or thinking about ending your life, please call 111, or call or text 1737 to speak with a trained counsellor free, any time of day or night.

See the full list of New Zealand crisis lines

Not sure if counselling is the right next step?

That is exactly what the free 10 minute call is for. You do not have to explain everything, and there is no pressure to book anything afterwards.

Counselling and therapy with Kyle Lee, NZAC Provisional Member. In person in Takapuna on Auckland's North Shore, and online across New Zealand.

021 0232 4389
[email protected]

Start here

The first step is a free 10 minute phone call. No cost, no obligation, and no need to explain everything at once.

Book a free call

If you are in crisis, do not wait for an appointment. Call or text 1737 any time to talk with a trained counsellor, or call 111 in an emergency. More options on our crisis support page.

© 2026 Repattern Counselling & Therapy. Kyle Lee, NZAC Provisional Member.