Fees and payment

What it costs, in plain numbers

Published up front so you can decide whether this is workable before you pick up the phone.

Free introductory call

Free
10 minutes, by phone

A short call to work out whether I am the right fit. No cost, no obligation, and no pressure to book at the end of it.

Individual counselling

$190
50 minute session

One to one work for adults and teenagers. Weekly at the start for most people, then spaced out as things become steadier.

Couples counselling

$230
70 minute session

Twenty minutes longer than an individual session, because two people need the room and ending a couples session mid sentence helps nobody.

Comprehensive assessment

$280
90 minute assessment

A thorough mapping of history, patterns, risk and what would actually help, with a written summary you keep. Optional, and not required before starting counselling.

What is not charged for

  • The first 10 minute phone call
  • Brief admin emails about scheduling
  • Cancellations with more than 24 hours notice
  • Any sign up, membership or booking fee, because there is not one

Paying, and the questions people are too polite to ask

How do I pay?

Payment is by internet banking, due on the day of the session. Account details are on your invoice. There is no card machine and no surcharge.

Is counselling subsidised or covered?

Counselling with a counsellor is not covered by a standard GP subsidy. Some workplaces have an Employee Assistance Programme that pays for a set number of sessions, and some health insurance policies cover counselling, so it is worth asking your employer or insurer directly. If you have had a sexual assault or a covered injury, ACC funds counselling through registered providers, and I can point you toward that pathway.

How many sessions will I need?

Honestly, it depends, and anyone who gives you a confident number in the first week is guessing. Some things resolve in six to eight sessions. Addiction and trauma work usually takes longer, because the pattern took years to build. What I can promise is that we will review it openly rather than letting it drift on indefinitely.

Am I locked in?

No. There is no contract, no minimum, and no package to buy. You book one session at a time and you can stop whenever you want. If you decide to stop, I would rather you tell me so we can finish properly, but you are not obliged to.

What if money is genuinely the barrier?

Say so on the first call. I keep a small number of reduced fee spaces and I will tell you plainly whether one is available. If it is not, I will point you toward lower cost and free services rather than leaving you with nothing.

Not sure if counselling is the right next step?

That is exactly what the free 10 minute call is for. You do not have to explain everything, and there is no pressure to book anything afterwards.

Counselling and therapy with Kyle Lee, NZAC Provisional Member. In person in Takapuna on Auckland's North Shore, and online across New Zealand.

021 0232 4389
[email protected]

Start here

The first step is a free 10 minute phone call. No cost, no obligation, and no need to explain everything at once.

Book a free call

If you are in crisis, do not wait for an appointment. Call or text 1737 any time to talk with a trained counsellor, or call 111 in an emergency. More options on our crisis support page.

© 2026 Repattern Counselling & Therapy. Kyle Lee, NZAC Provisional Member.