Terms

Website terms of use

These terms cover this website. They are not the agreement for counselling itself, which is discussed with you directly before any work begins.

Last updated 3 September 2026.

This site is information, not counselling

Everything published here is general information. It is not counselling, therapy, a clinical assessment, or medical advice, and reading it does not create a client relationship. Nothing here should be used as a substitute for a proper conversation about your own situation.

If you are unwell, at risk, or unsure, please speak to your GP or use one of the services on the crisis support page.

Not an emergency service

This website, its contact details and any email or voicemail are not monitored around the clock. Do not use them to report an emergency. In an emergency call 111, or call or text 1737 to speak with a counsellor at any hour.

Contacting the practice

Sending an enquiry does not create a counselling relationship and does not guarantee an appointment. Availability is limited, and there are situations where I will refer you elsewhere because someone else is better placed to help. Email and text are not secure, so please keep sensitive detail out of them.

Accuracy

Reasonable care is taken to keep this site accurate and current, including fees and availability. Errors happen. Fees and appointment details confirmed with you directly take precedence over anything published here.

Content and copyright

The writing and design on this site belong to Repattern Counselling & Therapy. You are welcome to read it, print it and link to it. Please do not republish it as your own. Photographs are used under licence from their respective photographers.

Other websites

Links to other organisations, particularly the support services listed on this site, are provided because they are useful. Those organisations are independent and this practice is not responsible for their content or their services.

Liability

To the extent permitted by law, no liability is accepted for loss arising from reliance on general information published here. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or the Code of Health and Disability Services Consumers' Rights, and nothing here is intended to contract out of them.

Law

These terms are governed by New Zealand law and the New Zealand courts have jurisdiction.

Contact

Repattern Counselling & Therapy, Takapuna, Auckland. Email [email protected], phone 021 0232 4389.

Counselling and therapy with Kyle Lee, NZAC Provisional Member. In person in Takapuna on Auckland's North Shore, and online across New Zealand.

021 0232 4389
[email protected]

Start here

The first step is a free 10 minute phone call. No cost, no obligation, and no need to explain everything at once.

Book a free call

If you are in crisis, do not wait for an appointment. Call or text 1737 any time to talk with a trained counsellor, or call 111 in an emergency. More options on our crisis support page.

© 2026 Repattern Counselling & Therapy. Kyle Lee, NZAC Provisional Member.